We’re were to Georgia today to celebrate Christmas with my extended family. I know we’re a week late, but there are so many of us that it just works out better for everyone if we do it the Sunday after Christmas.

Bainbridge, the town where most of my family lives is about 3 and a half hours from here. Mackenzie was really fussy in the car on the way, which is really not like her. When we stopped to get gas, I noticed that she had some green goo coming out of her eye, which usually means her ears are infected. We stopped at an urgent care clinic in Tallahassee to get them checked because there is nowhere in Bainbridge to go other than the emergency room. The doctor there was absolutely wonderful and so sweet, they got Mackenzie in quickly and were so gentle with her.

Mackenzie has a double ear infection, conjunctivitis, and bronchitis. They gave us a prescription, but it was going to take an hour to be filled and it was nearly dinner time, so we drove on to Bainbridge. We planned to drop the prescription off to be filled, go eat with my aunt, then come back to pick it up. I forgot that being a small town, they don’t have a 24-hour pharmacy. Walgreens, CVS, and the 2 local pharmacies were closed by the time we got to town, so we rushed to Wal-Mart.

Such a trooper!

I got there at 6:40 and was so thankful that the pharmacy didn’t close until 7. The pharmacy tech at the counter told me I couldn’t pick up the prescription until the morning because that part of the pharmacy was closed. I told her I had a really sick baby and asked if she could please ask the pharmacist to fill it since the sign said they don’t close for 20 minutes. She asked and the pharmacist on duty, Wayne, wouldn’t even come out from behind the glass. He just laughed and said no, come back tomorrow. I asked again and was like please, I’m from out of town, my kid is miserable and screaming. Is there any other pharmacy and she said no but I can take it and have it ready in the morning.

I was ticked and loudly, so the pharmacist could hear me, said “thanks for nothing, I guess I’ll drive all the way to Tallahassee with my sick baby to have this filled” and went straight to the store manager. She apologized profusely but said its a separate entity so she couldn’t do anything. She said the guy there was the pharmacy manager and gave me his name and the number to call to complain, and I certainly intend to do so.

Meanwhile, two of my aunts were calling around town and got one of the local pharmacists to come in and open his store just to fill Mackenzie’s prescription. He left his house, where he was having dinner with his family, and he was SO nice about it. He took his time and was just so kind and you could tell he really cares about his customers. Totally different experience than what I had at Wal-Mart. I went from being a stressed and frustrated mama to a very happy and thankful one. I owe Mr. Brock of Rx Drug Center a HUGE thank you.